At ZizoTech, we aim to provide reliable technology and digital solutions that meet the agreed project requirements. Because our services are customized and may involve time, development, and resources, refunds are handled according to the terms below.
Refund eligibility depends on the stage of the project and the work already completed. Once development or service work has started, payments may be non-refundable for work that has already been performed.
If you decide to cancel a project before work begins, you may be eligible for a refund, subject to any applicable administrative or preparation costs.
Payments for completed work, development, design, integrations, automation setup, or other delivered services are generally non-refundable.
Custom websites, AI chat solutions, lead management systems, and email or SMS automation are developed according to specific requirements. Refund requests for completed custom work may not be accepted.
If a project is delayed because required information, content, approvals, access, or feedback is not provided on time, the delay will not automatically qualify for a refund.
Payments made for third-party services, software, hosting, domains, plugins, APIs, SMS platforms, or other external services may not be refundable and are subject to the respective provider’s policies.
If you believe a delivered service does not meet the agreed requirements, please contact us so we can review the issue and, where appropriate, make reasonable corrections.
Refund requests must be submitted by contacting us through email. Please include your name, project details, payment information, and the reason for your request so we can properly review it.
Each refund request is reviewed individually based on the project status, work completed, agreed requirements, and applicable terms. If a refund is approved, we will communicate the applicable refund amount and processing method.
ZizoTech may update this Refund Policy from time to time to reflect changes to our services or business practices. Any updates will be posted on this page with a revised effective date.
Website: zizotech.us
Email: Info@zizotech.us
Phone: +1 (475) 450-5019
Address: 24 Wolcott Hill Rd, Wethersfield, CT 06109, USA
ZizoTech helps businesses grow with smart digital solutions, including web development, AI-powered customer automation, lead management, and automated communication.
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